Privacy Policy
Last updated: June 2026
DSE Music Tuition (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, and how we handle it.
Information we collect
We collect personal information you give us through our contact and booking forms — your name, email address, phone number, and any details you include in your message (such as the student's age, suburb or preferred lesson times). For in-school bookings we also collect your child's name and year level. If you purchase streamed lessons, we also collect account and purchase information needed to provide access.
How we use it
We use your information to respond to enquiries, arrange and deliver lessons, process payments, provide access to purchased content, and keep you informed about your lessons. We do not sell your personal information.
Service providers
We use trusted third-party services to run our website and deliver our service — including website hosting, email delivery, analytics, and payment processing. These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations. Payments are handled by our payment provider; we do not store your full card details.
Analytics & cookies
We may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may set cookies and collect anonymous usage data. You can disable cookies in your browser settings.
Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Access & correction
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it, by contacting us using the details below.
Contact us
For any privacy questions or requests, contact us at info@dsemusic.com.au or 0416 586 483.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.